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Home / In-Flight Catering Delight

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In-Flight Catering Delight

Re-Imagining an Airline Service Trolley
by
Gautham Varma and Prof. P. Kumaresan
IDC, IIT Bombay

 

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  1. Introduction
  2. Case Study - Slide Show
  3. Links
  4. Contact Details
Introduction

Flying, nowadays, has become just a commodity than the ‘experience’ what it used to be a few years back. With the introduction of low cost carriers, cutting down cost on things that create an experience of flight have become an innovative management technique. The goal of achieving the lowest cost of flying left no room for the experience a passenger or even a crew member gets out of flying in the aircraft.

This project looks closely at one of the aircraft interior components, an airline service trolley, which has not seen a major development over the last 30 years. The aim of this project is to enhance the functionality and the useability of the airline trolley by analysing the various issues that are present now and finding out a design opportunity in each one of them.

Together with this, enough consideration has been given for visual aesthetics as well as the experience, a passenger or a crew member gets out of the product.



Case Study Download:

In-Flight-Catering-Delight.pdf
Case Study - Slide Show

Design process that was followed in this project:

• Introduction
• A Standard Trolley

   - Trolleys for Business class
     . ATLAS Enclosed Trolley
     . ATLAS Open Table Trolley
   - Trolleys for Economy Class

• Process of Catering
   - Pre-Flight
   - In-Flight
   - Post-Flight

• The Users
• TajSats Air Catering Visit

   - About Trays and Tray Sizes

• Interviews
   - Questionnaire 1

• Issues faced by Users
   - The catering crew
   - The cabin crew
   - The Passengers

• Design Approach
   - Design Philosophy

• Parallel Product Study
• Research Work
• Design Brief


• Scenario of Product Usage
   - Constraints and Relaxations

• The Present Trolley
• Ideation Stage 1
• Concept Development: Phase I
• Ideation Stage 2
• Concept Development: Phase II
• Evaluation Criteria for Concepts
• Detailing of Concept
• Anthropometric Data
• Task Analysis
• Co-Creation | Feedback

• Detailing of Concept 2

   - The Chassis
   - The Fountain
   - The Meal Containers
   - The Point of Sale Container
   - The Meal Box

• Major Challenges
• Final Conceptual Model
• Prototyping
• Features of the New Airline Service Trolley
• Recommendations for Turbulence
• Conclusio
• Bibliography

Case Study Download:
• In-Flight Catering Delight......

Links

Bibliography

  • http://www.directaviation.aero - accessed on 19-12-2014
  • http://www.norduyn.com/en/products/commercial-aviation/galley-inserts/trolleys/ - accessed on 21-12-2014
  • Lundstorm, Rick; Trolley report | On a roll; Pax International, March/April 2011
  • Norduyn Quantum Brochure
  • http://www.tajsats.com - accessed on 21-12-2014
  • IATA Inflight Catering Trial Requirements - accessed on 22-12-2014
  • Rehnmark, Rikard; Air Dinner; Chalmers University of Technology, 2012
  • Aerospace Plastics http://www.onlineamd.com - accessed on 31-01-2015
  • http://www.evergreat.cc - accessed on 19-01-2015
  • Cabin layout and comfort http://www.airbus.com - accessed on 29-01-2015
  • Boeing-787 Dreamliner http://www.boeing.com - accessed on 31-01-2015
  • http://www.designdirectory.com - accessed on 02-02-2015
  • Skytender trolley http://www.gizmag.com - accessed on 30-01-2015
  • SYNC- The smart airline trolley http://www.pilotfish.eu - accessed on 31-01-2015
  • Kegco ICK19S-2 http://www.beveragefactory.com - accessed on 12-04-2015
  • http://www.beaerospace.com - accessed on 21-12-2014
  • Casters for in-flight trolleys http://www.tente.com - accessed on 27-02-2015
  • Designing for Others http://www.cargocollective.com/ - accessed on 01-04-2015
  • B, Jeroen http://www.linkedin.com - accessed on 03-02-2015
  • Plastics to replace aluminium in airline catering trolleys http://www.machinedesign.com - accessed on 07-03-2015
  • Trivex ‘Clarity Bike’ http://www.inhabitat.com - accessed on 10-03-2015
  • Mini belt conveyors http://www.bckholland.com/bandtransporteurs/mini - accessed on 17-03-2015
  • JuCad Drive Golf cart http://www.intheholegolf.com/ - accessed on 31-03-2015
  • In-Flight Food Delivery Concept http://www.jensandersson.com/ - accessed on 01-04-2015
  • Occupational outlook handbook, flight attendants http://www.bls.gov/ooh/transportation-and-material-moving/flight-attendants.htm - accessed on 04-04-2015
  • SAE Aerospace AS8056| Aerospace Standard, ‘Minimum design and performance of airplane galley in-flight carts, containers and associated components’;2004-2011

Case Study Download:
• In-Flight Catering Delight......

Contact Details
Contact Details

This project was done by Gautham Varma, M. Des. student of IDC, IIT Bombay during the third semester as a design project.

You could write to the following address regarding suggestions and clarifications:

Helpdesk Details:
Co-ordinator
Project e-kalpa
Industrial Design Centre
IIT Bombay
Powai
Mumbai 4000 076
India

Phone: 091-22-2576 7820/ 7801/ 7802
Fax: 091-22-25767803
Email: contact[at]dsource.in

Credits

Participants:

M. Des. Student in Product Design: Gautham Varma
IDC, IIT Bombay

Faculty Mentor: Professor P. Kumaresan
IDC, IIT Bombay

Website Design:Professor Ravi Poovaiah

Website Layout: Sachin B. Sonawane
Web Content Editing: Sanmati HosureWebsite
Programming: Roopa N. Sahoo, Mandar Joshi, Vaibhav Shah,Yogesh Masaye

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