.
top unblocked 76 games free
access unblocked games 76 now
latest unblocked online games
kays games unblocked access
retro bowl unlimited play
play retro bowl without block
cool math brain games free
school-friendly unblocked games
yohoho io game online
lesson guru hack and help
play baseball bros unblocked
classroom 6x games to play
76
Design Case study
A Conversational Design Approach to Railway Enquiry for Mumbai CSMT
Self-help Kiosk
by
Case Study - Slide Show
Design process that was followed in this project:
• Introduction
• Background
- How else can itbe done
• Face to face enquiy
- What is the enquiry system
• Interviews with enquiry staff
• What are the other sources on station
• Insights Mumbai CSMT
• User interviews
• Insights user interviews
• IRCTC rail connect
• Ask Disha
• NTES rail enquiry
• Where is my train
• Ixigo trains
• Are these the only applications
• Research Insights & Pain points
- Autonomy
• Conversation
• Orientation
• Governance
- Process
• Goals & Objectives
• Possible outcomes
- Touch screen based enquiry
• No-application dependent system
• Conversational agent
• The idea is to.....
• Before we jump into design
- What is a conversation
• What are Cas
• Why conversation design
• Active vs Passive convo
• What makes a good convo
• Why conversational agent
• Where do I envision this agent
• How do CAs work
• Tools for conversation design
• Information architecture
• Design process
• Design considerations for CAs
• Discourse: one Train available
• Discourse: multiple
• Co-operative: confirming the destination
• Co-operative cluster trains
• Train arrival/departure
• Platform number
• Delay train
• Scenario #1: one train available today
• Scenario #2: multiple trains available today
• Scenario #3: Reservation
• Flow diagram
• Iteration 1 - onboarding + trains to destination
• Iteration 1 - Reservation making(Trains summary)
• Iteration 1 - Reservation making(Trains listing)
• Google assistant prototype - delay train
• Google assistant prototype - Trains to destination+reminder
• Visual design elements from google assistant
• Visual design elements from siri
• Visual design elements for tualsi
• Final mocks
• On platform prototype-iteration 1
• On platform final prototype
• Evaluation
• Conclusion
• Tools used, references
Case Study Download:
• A Conversational Design Approach to Railway Enquiry for Mumbai CSMT......
